This chapter critically examines the urban water governance landscape in Zimbabwe through the lens of institutionalism. It explores the complex interplay between institutional structures, rules, norms, and routines that shape the management and distribution of water resources in urban settings. The analysis highlights significant challenges such as water scarcity, infrastructural inadequacies, governance failures exacerbated by political and economic instability, and the emergence of water mafias. Despite Zimbabwe’s abundant natural water sources, urban areas such as Harare and Bulawayo grapple with recurring water crises due to inadequate investment in infrastructure and inefficient governance frameworks. To address these issues, the chapter proposes the establishment of adaptive, transparent, and inclusive institutions capable of engaging in cross-scalar governance and partnerships. These institutions should be designed to adapt to changing conditions such as population growth, climate variability, and technological advancements, ensuring continuous learning and policy adaptation. They must also facilitate broad stakeholder engagement, including marginalized and vulnerable communities, to ensure that governance frameworks are equitable and comprehensive. The chapter discusses the roles of key institutions, including governmental bodies, local communities, NGOs, the private sector, and academic institutions, and addresses the detrimental impact of water mafias, which manipulate water access for economic and political gain. These institutions can improve sustainability and access to clean water in Zimbabwe’s urban centers by promoting hydrocitizenship and innovations such as smart water management systems. The chapter offers insights into how strengthened institutional frameworks could enhance the management and sustainability of water resources in Zimbabwe’s urban areas, providing a roadmap for reforming water governance systems to improve sustainability and access to clean water.