The Influence of Emotional Intelligence on Employee Performance: Exploring the Critical Mediating Role of Talent Management
摘要
Emotional intelligence (EI) has emerged as a critical skill for managerial roles especially in the complex and dynamic environments of Higher Education Institutions (HEIs). HEI managers must encourage staff engagement and development while balancing administrative and academic responsibilities. This studys examination of the connection between employee performance and emotional intelligence emphasizes the mediating function of talent management techniques like talent identification succession planning development and retention. This studys quantitative methodology is based on Goleman (Goleman in Working with Emotional Intelligence, Bantam Books, 1998) and Mayer and Saloveys (Mayer and Salovey in Salovey and Sluyter (eds), Emotional development and emotional intelligence: educational implications, Basic Books, 1997) frameworks. A structured questionnaire was distributed to faculty members of the top 100 colleges in Coimbatore as identified by the National Institutional Ranking Framework (NIRF). The sample which consists of 320 respondents was selected using Krejcie and Morgans (Krejcie and Morgan in Educ. Psychol. Measur. 30:607–610, 1970) sample size methodology to ensure accurate and widely applicable results. The research indicates that managers with emotional intelligence significantly enhance talent management practices which in turn increase employee productivity. Through the facilitation of objective talent assessments open leadership changes specialized development programs and employee retention strategies emotional intelligence (EI) fosters an emotionally supportive work environment. These practices collectively promote innovation excellence and institutional stability. In order to develop a committed resilient and high-performing workforce the study highlights how important it is to integrate emotional intelligence (EI) into managerial training and talent management frameworks in higher education institutions. HEIs can use these findings to help them deal with the challenges of nurturing talent in emotionally and intellectually taxing academic environments.