The Canterbury Health System, considered to be among to the most integrated in the world, places significant emphasis on valuing patients’ time, trusting clinicians, fostering curiosity among its staff, and applying improvement science to further enhance organizational performance. While no system can be transferred wholesale elsewhere, there are numerous lessons that can be applied for others’ learning to “Make it Better” for their citizens.

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New Zealand: Canterbury Tales Integrated Care in New Zealand

  • Brian Dolan OBE,
  • Carolyn Gullery,
  • Greg Hamilton,
  • David Meates MNZM,
  • Richard Hamilton

摘要

The Canterbury Health System, considered to be among to the most integrated in the world, places significant emphasis on valuing patients’ time, trusting clinicians, fostering curiosity among its staff, and applying improvement science to further enhance organizational performance. While no system can be transferred wholesale elsewhere, there are numerous lessons that can be applied for others’ learning to “Make it Better” for their citizens.