Social Media has completely shifted human relationships and the psychology of the human in the last 10 years. As such, Social Media has emerged as a distinct area of study and research in Computer Psychology and Digital Humanities. This book chapter makes its addition to existing research on Social Media particularly in Cultural Studies, by arguing that what social media did not prepare its users for is the emotional and psychological distress from its use, particularly in relationships. The focus of the chapter is the use of WhatsApp Status Update among spouses. One of the most used features of WhatsApp as a social media platform is the function for Status Update that allows WhatsApp users to publish their updates—essentially anything they deem useful to share with their fellow WhatsApp users. One of the distinct features of Status Updates is that they are accessible (seen) by people who are on one’s contact lists. This chapter will explore the potential of WhatsApp Status updates to cause distress and trauma-related disturbances among married spouses. The analysis used cyberpsychology to understand how spouses can be within the WhatsApp messaging function yet choose to communicate to their partners using the Status Update rather than normal channels of messaging. This assumption is on the premise that some Status Updates are sent to deliberately create offense or for self-praise, which at times causes hurt among spouses. The research explored data from willing WhatsApp users in Malawi, who responded to a questionnaire on their perception of the WhatsApp Status updates of their spouses to analyze the emotional responses of different respondents. The study used both qualitative and quantitative methods and found that even though some respondents didn’t think that their spouses distressed them, a significant number of them reported being affected by the WhatsApp Status Updates of their spouses, and felt that if unresolved, distressing the WhatsApp Status Updates could lead to long-term trauma.

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Status Update Phenomenon: Trauma in WhatsApp Status Updates Among Spouses

  • Serah Namulisa Kasembeli

摘要

Social Media has completely shifted human relationships and the psychology of the human in the last 10 years. As such, Social Media has emerged as a distinct area of study and research in Computer Psychology and Digital Humanities. This book chapter makes its addition to existing research on Social Media particularly in Cultural Studies, by arguing that what social media did not prepare its users for is the emotional and psychological distress from its use, particularly in relationships. The focus of the chapter is the use of WhatsApp Status Update among spouses. One of the most used features of WhatsApp as a social media platform is the function for Status Update that allows WhatsApp users to publish their updates—essentially anything they deem useful to share with their fellow WhatsApp users. One of the distinct features of Status Updates is that they are accessible (seen) by people who are on one’s contact lists. This chapter will explore the potential of WhatsApp Status updates to cause distress and trauma-related disturbances among married spouses. The analysis used cyberpsychology to understand how spouses can be within the WhatsApp messaging function yet choose to communicate to their partners using the Status Update rather than normal channels of messaging. This assumption is on the premise that some Status Updates are sent to deliberately create offense or for self-praise, which at times causes hurt among spouses. The research explored data from willing WhatsApp users in Malawi, who responded to a questionnaire on their perception of the WhatsApp Status updates of their spouses to analyze the emotional responses of different respondents. The study used both qualitative and quantitative methods and found that even though some respondents didn’t think that their spouses distressed them, a significant number of them reported being affected by the WhatsApp Status Updates of their spouses, and felt that if unresolved, distressing the WhatsApp Status Updates could lead to long-term trauma.