Global trends of increasing human lifespans and decreasing birth rates are at present having an impact in the “care” related services domains, such as healthcare that have traditionally required a human touch. The availability of the workforce in the healthcare domain is predicted to be deficient to meet the needs of an aging population. Humanoid robots have the potential to take up the shortcomings left by a diminishing workforce, and provide improved efficiency, increase accuracy of diagnosis, and better overall care and wellbeing for humans in society. In this paper we describe the distinguishing characteristics of a humanoid robot. We review the state of the art in this area. This paper explores human work analysis in the healthcare sector. We present theories in Human Work Interaction Design and reflect on design approaches that can contribute to future designs of humanoid robots that may better aid human work in healthcare services and better achieve sustainability goals. The main contribution of this paper is that it presents the transformative potential of humanoid robots regarding how they can impact sustainability in the workplace in care industries with focus on the healthcare sector.