Chapter 3 outlines the methodological approach used in the study, focusing on Multi-Criteria Analysis (MCA) and its application through the MUSA method (Multicriteria Satisfaction Analysis). The chapter explains the conceptual framework of MCA, highlights its relevance in complex decision-making, and details the MUSA method’s procedures, including satisfaction functions, indices, and improvement diagrams. The methodology is tailored to analyze visitor satisfaction in Samaria National Park effectively.

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Methodology

  • Constantin Zopounidis,
  • George Fakotakis

摘要

Chapter 3 outlines the methodological approach used in the study, focusing on Multi-Criteria Analysis (MCA) and its application through the MUSA method (Multicriteria Satisfaction Analysis). The chapter explains the conceptual framework of MCA, highlights its relevance in complex decision-making, and details the MUSA method’s procedures, including satisfaction functions, indices, and improvement diagrams. The methodology is tailored to analyze visitor satisfaction in Samaria National Park effectively.