Food delivery services have more than tripled since 2017, further driven by the implications of the COVID-19 pandemic. This increase and digitalization have paved the way towards a new urban mobility and logistics scenario. This research investigated the recent impact of food purchase/delivery on mobility, such as the replacement of individual private mobility to physical stores by the use of online platforms and delivery transport modes. A systematic literature review was carried out to identify how business operations affect urban mobility and the challenges behind these changes, by understanding the effects that food delivery can have on urban mobility and the transport system. The study was based on a PRISMA analysis, selecting papers from SCOPUS and Web of Science between 2012 to 2022. The review concluded a knowledge gap with only 20 papers, highlighting the implications of food delivery services on traffic congestion, road safety, policies, and infrastructure. The study concluded the need for changes on the urban planning perspectives by offering insights to the academic environment and outlining directions to future research. It also underlines planning deficiency between urban mobility and urban logistics under the umbrella of food delivery.

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Food Delivery Services Influence on Urban Mobility – A Systematic Literature Review

  • Amanda Oliveira Mesquita,
  • Zsolt Matyusz,
  • András Munkácsy

摘要

Food delivery services have more than tripled since 2017, further driven by the implications of the COVID-19 pandemic. This increase and digitalization have paved the way towards a new urban mobility and logistics scenario. This research investigated the recent impact of food purchase/delivery on mobility, such as the replacement of individual private mobility to physical stores by the use of online platforms and delivery transport modes. A systematic literature review was carried out to identify how business operations affect urban mobility and the challenges behind these changes, by understanding the effects that food delivery can have on urban mobility and the transport system. The study was based on a PRISMA analysis, selecting papers from SCOPUS and Web of Science between 2012 to 2022. The review concluded a knowledge gap with only 20 papers, highlighting the implications of food delivery services on traffic congestion, road safety, policies, and infrastructure. The study concluded the need for changes on the urban planning perspectives by offering insights to the academic environment and outlining directions to future research. It also underlines planning deficiency between urban mobility and urban logistics under the umbrella of food delivery.