High-performing staff are key to the success of any program. They also are usually the most expensive part of the program. Knowing the best practices for recruiting, training, supervising, evaluating, coaching, and retaining personnel is critical to maintaining a successful operation. Management of your staff requires knowledge of your institution’s human resources/relations (HR) policies, as well as having ready access to your department’s HR manager. Understanding your personal role in supervising staff and the reporting structure for doing so is important for appropriately setting staff expectations and monitoring performance. Paying close attention to staff satisfaction, engagement, and commitment is vitally important to the successful operation and maintenance of your programs. An important part of enhancing staff satisfaction and commitment is providing them with career development opportunities and timely performance evaluations that include constructive feedback. Considering the use of shared staff and core services as appropriate can help increase the scope and scale, as well as the efficiency and effectiveness of your programs.