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In this paper, we report on a user study with 50 participants in-the-wild, followed by a semi-structured interview with 20 participants after a week of using an app designed for caregivers of individuals experiencing suicidal thoughts, called LifeLink. The app was designed iteratively following a user-centered design approach involving caregivers. Results show that LifeLink is user-friendly, elicits a positive user experience and effectively empowers caregivers. The use of the features was found to be persuasive in influencing caregiver behaviors toward supporting individuals experiencing suicidal thoughts. Our research findings contribute to advancing knowledge regarding the development of persuasive technology designed for suicide prevention, focusing on creating user-friendly, impactful tools that deliver a positive user experience.

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LifeLink: The Design and Evaluation of an mHealth App for Caregivers Supporting Individuals with Suicidality

  • 会议论文

  • 发表日期：

    2025年

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  • Smriti Jha,
  • Gerry Chan,
  • Rita Orji

摘要

In this paper, we report on a user study with 50 participants in-the-wild, followed by a semi-structured interview with 20 participants after a week of using an app designed for caregivers of individuals experiencing suicidal thoughts, called LifeLink. The app was designed iteratively following a user-centered design approach involving caregivers. Results show that LifeLink is user-friendly, elicits a positive user experience and effectively empowers caregivers. The use of the features was found to be persuasive in influencing caregiver behaviors toward supporting individuals experiencing suicidal thoughts. Our research findings contribute to advancing knowledge regarding the development of persuasive technology designed for suicide prevention, focusing on creating user-friendly, impactful tools that deliver a positive user experience.