Compliance dashboards for Know Your Customer (KYC) and anti-money laundering (AML) verification are critical in the fintech sector for maintaining regulatory standards and protecting user inclusivity. This study explores how enhancing user experience in compliance dashboards can improve operational efficiency and decision-making accuracy among compliance professionals. Employing a mixed-methods approach, including analytics review, customer interviews, surveys, contextual inquiries, and usability tests, we identified key user goals, workflow patterns, and usability barriers. Major findings highlighted challenges such as insufficient feedback on verification outcomes, restricted manual verification capabilities, and difficulties managing duplicate applicants. Based on these insights, we implemented targeted design improvements, including clearer verification result placement, intuitive rejection workflows, enhanced navigation structures, and streamlined duplicate management tools. These UX improvements significantly reduce cognitive load and align interfaces more closely with real-world compliance workflows, supporting faster, fairer, and more accurate verification decisions.