Canada is prioritizing digital healthcare solutions to help address staffing shortages, access inequities, and the needs of an aging population where remote healthcare can be critical for sustaining specialized and home care services. We conducted semi-structured interviews with 21 Canadians between the ages of 65 and 87 years old with chronic health conditions to explore their perspectives on remote healthcare technology. We found that participants were interested in adopting remote healthcare technology with AI features but concerned about their safety and privacy. While participants perceived the integration of AI in remote healthcare technology as inevitable, they expressed feelings of powerlessness in avoiding solutions that use AI if desired.

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Helpful but Terrifying: Older Adults’ Perspectives of AI in Remote Healthcare Technology

  • Daniela Napoli,
  • Heather Molyneaux,
  • Helene Fournier,
  • Sonia Chiasson

摘要

Canada is prioritizing digital healthcare solutions to help address staffing shortages, access inequities, and the needs of an aging population where remote healthcare can be critical for sustaining specialized and home care services. We conducted semi-structured interviews with 21 Canadians between the ages of 65 and 87 years old with chronic health conditions to explore their perspectives on remote healthcare technology. We found that participants were interested in adopting remote healthcare technology with AI features but concerned about their safety and privacy. While participants perceived the integration of AI in remote healthcare technology as inevitable, they expressed feelings of powerlessness in avoiding solutions that use AI if desired.