Scholarlink

User expectations involve assumptions about system behavior influenced by prior experiences, interface design, and socio-cultural contexts, while user awareness reflects understanding of a system’s features, benefits, and risks. This study systematized methodologies for assessing these dimensions concerning interaction quality. Following PRISMA 2020 guidelines, we conducted a systematic review of 88 studies, using qualitative and quantitative keyword analysis, multi-database searches, and defined inclusion/exclusion criteria. We identified approaches across quantitative, qualitative, mixed-method, and heuristic/ethnographic paradigms. Findings emphasize the need for a unified methodological protocol that integrates these indicators into the product development lifecycle to advance research and practice in user experience design.

错误：搜索内容不能为空，请输入英文关键词
错误：关键词超出字数限制，请精简
高级检索

A Unified Methodological Protocol for Assessing User Expectations and Awareness of Interaction Systems in Human–Computer Interaction

  • 会议论文

  • 发表日期：

    2025年

查看全文
  • Stefano Federici,
  • Maria Laura Mele,
  • Marco Bracalenti,
  • Roberto Broganelli,
  • Giovanni Bifolchi,
  • Rosa Lanzilotti,
  • Giuseppe Desolda,
  • Massimo Amendola,
  • Giulia Agusto

摘要

User expectations involve assumptions about system behavior influenced by prior experiences, interface design, and socio-cultural contexts, while user awareness reflects understanding of a system’s features, benefits, and risks. This study systematized methodologies for assessing these dimensions concerning interaction quality. Following PRISMA 2020 guidelines, we conducted a systematic review of 88 studies, using qualitative and quantitative keyword analysis, multi-database searches, and defined inclusion/exclusion criteria. We identified approaches across quantitative, qualitative, mixed-method, and heuristic/ethnographic paradigms. Findings emphasize the need for a unified methodological protocol that integrates these indicators into the product development lifecycle to advance research and practice in user experience design.