Evaluating the Impact of Anthropomorphized Daily Items Narrating Past Experiences on Users’ Familiarity with Them:
摘要
Recent advancements in smart home technology have led to the emergence of “talkable” daily items that interact with users through natural language. Such interactive daily items may evoke a sense of anthropomorphism in otherwise inanimate items and promote reshaping of users’ perceptions toward items. In our previous work, we introduced a method of leveraging anthropomorphized linguistic expressions in text messages to make daily items conversational agents and to enhance users’ familiarity with them. However, the degree of familiarity and agency felt toward items anthropomorphized by this method may differ depending on the specific content of the text and the individual user characteristics, such as animism. This paper focuses on text containing past experiences about items as a scenario that may influence their agency and familiarity with the items. We conducted a survey to evaluate individuals’ impressions of scenario texts, including their past experiences about items, and compared the results with our previous results using explanatory texts about daily items. In addition, we investigated whether these results differed depending on the animism level of the participants. Regardless of the scenario, the results did not show any difference in familiarity or agency in adding anthropomorphic expressions to the text. However, we found that the effect of anthropomorphic expressions on familiarity and agency with items was more pronounced in the high-animism group than in the low-animism group.