This study explores user preferences and the user experience of the interfaces of two proposed digital solutions, a dashboard and a smartphone app, in the context of a system for monitoring campus spaces at IADE - Universidade Europeia in Lisbon, Portugal, to collect real-time data on occupancy and indoor environmental quality factors, and aiming to enhance campus experience. Ten IADE students performed tasks through high-fidelity, interactive wireframes of the app, in order to pinpoint any usability challenges. Concerning the initial wireframes of the dashboard UI, user preferences and expectations were explored in interviews with ten adults with IT, system administration, or office management backgrounds. Generally positive results revealed that users were satisfied with the visual design and ease of use of the app; however, further improvements must be made to ensure element hierarchy in properly conveyed, and the navigation fits users’ expectations. Feedback from dashboard users identified a need to refine the information architecture. Participants highlighted the need for concise and easily perceivable information, in a main screen which offers a summary and AI-powered insights, while more comprehensive data is accessible through secondary pages. Additionally, page layouts and data representation should accommodate different user roles and their different needs. While the findings of this study may contribute to the user-centered design process of other similar initiatives, further research should include a broader and larger sample to ensure the findings are generalizable to other educational institutions.