The era of human-machine society, where humans and intelligent products collaborate, has arrived. Smart products not only assist humans in completing various complex tasks but also integrate into society as entities capable of providing emotional experiences. Currently, some design researchers have begun to treat smart products as personalized entities, analyzing emotional design using concepts from social psychology, such as scenarios, roles, and personality. However, are the social psychology elements truly suitable for constructing products? Do people perceive these elements differently when applied to product design? To explore these questions, we organized a one-month issue-based exhibition divided into three sections: Critical Reflection, Contextualized Information, Opinion Sharing. The exhibition first introduced the framework of scenarios, roles, and personality to construct the emotional characteristics of smart products. Second, it provided ten contextualized stories to help visitors engage in associative thinking. Finally, we invited visitors to offer opinion on different types of smart products. After the exhibition, we concluded that the public is capable of recognizing the emotional aspects of smart products using the social psychology elements (scenarios, roles, personality). Moreover, this recognition exhibits certain commonalities and patterns, which can serve as a reference for the design of smart products.

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Validating Social Psychology in Smart Products from a Public Perspective

  • Chiju Chao,
  • Yu Chen,
  • Zhiyong Fu

摘要

The era of human-machine society, where humans and intelligent products collaborate, has arrived. Smart products not only assist humans in completing various complex tasks but also integrate into society as entities capable of providing emotional experiences. Currently, some design researchers have begun to treat smart products as personalized entities, analyzing emotional design using concepts from social psychology, such as scenarios, roles, and personality. However, are the social psychology elements truly suitable for constructing products? Do people perceive these elements differently when applied to product design? To explore these questions, we organized a one-month issue-based exhibition divided into three sections: Critical Reflection, Contextualized Information, Opinion Sharing. The exhibition first introduced the framework of scenarios, roles, and personality to construct the emotional characteristics of smart products. Second, it provided ten contextualized stories to help visitors engage in associative thinking. Finally, we invited visitors to offer opinion on different types of smart products. After the exhibition, we concluded that the public is capable of recognizing the emotional aspects of smart products using the social psychology elements (scenarios, roles, personality). Moreover, this recognition exhibits certain commonalities and patterns, which can serve as a reference for the design of smart products.