This chapter provides a comprehensive introduction to the study of corporate reputation, emphasizing its strategic importance in contemporary business environments. Corporate reputation is defined as a perceptual representation of a company’s past actions and future prospects, influencing stakeholder interactions, competitive advantage, and long-term value creation. The chapter outlines the book’s objectives, which include analysing corporate reputation from a multidisciplinary perspective, proposing a theoretical framework that integrates key reputation management processes, and assessing the challenges of measuring reputation by bridging theoretical analysis with empirical evidence.

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Introduction to the Book

  • Diletta Vito

摘要

This chapter provides a comprehensive introduction to the study of corporate reputation, emphasizing its strategic importance in contemporary business environments. Corporate reputation is defined as a perceptual representation of a company’s past actions and future prospects, influencing stakeholder interactions, competitive advantage, and long-term value creation. The chapter outlines the book’s objectives, which include analysing corporate reputation from a multidisciplinary perspective, proposing a theoretical framework that integrates key reputation management processes, and assessing the challenges of measuring reputation by bridging theoretical analysis with empirical evidence.