The rapid advancement of Artificial Intelligence (AI) technologies has significantly transformed the work environment, affecting employee motivation and well-being. Techno-work engagement emphasizes the employee well-being linked to technology use in the workplace, since the technological advancements reconfigure the socio-technical dynamics in the work practices. This study aims to explore the impact of AI tools on techno-work engagement among user experience design (UXD) professionals through the lens of self-determination theory (SDT). SDT addresses three fundamental psychological needs: autonomy, competence, and relatedness, and how they relate to motivation and engagement at work. Qualitative data was collected through retrospective interviews with seven UXD professionals, and analyzed abductively using reflexive thematic analysis, which generated five key themes illuminating the relationships between AI tools and techno-work engagement. It was revealed when AI tools align with UXD professionals’ workflows and values, these tools enhance motivation and engagement by streamlining tasks and offering new perspectives during the design process. However, AI tools are most effective as supplements to, rather than replacements for, human creativity. Thus, AI tools can potentially enhance techno-work engagement among UXD professionals, provided they align with their values and workflows. We hopefully contribute to the broader conversation on how AI technologies reconfigures the future of work.