Is This Tech for Me? Examining Perceived Inclusivity Among Older Adults
摘要
The Perceptions of Technology Product Inclusivity (PTPI) Scale has been previously validated with a wide variety of technology products and users, as well as with special populations such as people with disabilities. This study explores the use of the PTPI with older adults to determine if the scale is appropriate to measure technology product inclusivity with this population. The PTPI was administered via Qualtrics to 520 older adults and 1125 younger adults. A confirmatory factor analysis (CFA) was conducted, and results indicated the PTPI has acceptable model fit. Further quantitative data analysis revealed that older adults had lower feelings of satisfaction, perceptions of inclusivity, and overall PTPI score with products they disliked than younger adults, and higher feelings of satisfaction and overall PTPI score with products they liked. Older adults were more likely to think the product was made for them because it was easy to use, while younger adults were more likely to state that it met their needs and fit with their lifestyle.