This chapter examines the multifaceted human capital challenges faced by Australia during, before and after the COVID-19 pandemic, focusing on the workforce’s resilience, adaptation, and recovery across key sectors, including healthcare, education, professional services, and hospitality. Set in the Australian context, it explores the unique socio-economic, technological, and environmental dynamics that shaped the nation’s response to the crisis. The chapter contributes to the literature by applying Human Capital Theory and Contingency Theory to analyze how investments in skills, well-being, and adaptability influenced workforce productivity and organizational outcomes. Practically, it highlights innovative responses, such as digital upskilling initiatives, mental health support programs, and green recovery strategies, offering actionable insights for policymakers and practitioners. By situating these findings within the global framework of the book series “Managing Human Capital During the COVID-19 Pandemic – A Global Perspective,” the chapter provides a nuanced understanding of Australia’s experience, enriching the comparative analysis of global human capital management practices during crises.

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Human Capital Management in Australia: During, Pre-, and Post-COVID-19

  • Richa Gulati

摘要

This chapter examines the multifaceted human capital challenges faced by Australia during, before and after the COVID-19 pandemic, focusing on the workforce’s resilience, adaptation, and recovery across key sectors, including healthcare, education, professional services, and hospitality. Set in the Australian context, it explores the unique socio-economic, technological, and environmental dynamics that shaped the nation’s response to the crisis. The chapter contributes to the literature by applying Human Capital Theory and Contingency Theory to analyze how investments in skills, well-being, and adaptability influenced workforce productivity and organizational outcomes. Practically, it highlights innovative responses, such as digital upskilling initiatives, mental health support programs, and green recovery strategies, offering actionable insights for policymakers and practitioners. By situating these findings within the global framework of the book series “Managing Human Capital During the COVID-19 Pandemic – A Global Perspective,” the chapter provides a nuanced understanding of Australia’s experience, enriching the comparative analysis of global human capital management practices during crises.