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The increasing appearance of disruptive eventsDisruptive events has made the business world more challenging. Enterprise and supplySupply chain chainResilience resilienceEnterprise and supply chain resilience has arisen as one key strategic component to succeed in this complex business environment. Ensuring that all the working collaborators are aware of the critical role of resilienceResilience has become a competitive imperative. It implies that knowledgeKnowledge in this matter must be spread throughout organizations. This work contributes to creating awarenessAwareness and knowledgeKnowledge in enterprise and supplySupply chain chainResilience resilienceEnterprise and supply chain resilience through a gamificationGamification tool, a specialized trivia game. The initial results from implementing the game in four companies are presented in this research, showing a positive impact on resilienceResilience awarenessAwareness. A recommended starting point in the quest for resilienceResilience is to turn the workforce into an aware and knowledgeable collaborators group, and gamificationGamification would help to achieve this goal.

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Increasing the Awareness of the Significance of Enterprise and Supply Chain Resilience Through Gamification

  • 章节

  • 发表日期：

    2026年

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  • Marco Arias-Vargas,
  • Raquel Sanchis,
  • Raúl Poler

摘要

The increasing appearance of disruptive eventsDisruptive events has made the business world more challenging. Enterprise and supplySupply chain chainResilience resilienceEnterprise and supply chain resilience has arisen as one key strategic component to succeed in this complex business environment. Ensuring that all the working collaborators are aware of the critical role of resilienceResilience has become a competitive imperative. It implies that knowledgeKnowledge in this matter must be spread throughout organizations. This work contributes to creating awarenessAwareness and knowledgeKnowledge in enterprise and supplySupply chain chainResilience resilienceEnterprise and supply chain resilience through a gamificationGamification tool, a specialized trivia game. The initial results from implementing the game in four companies are presented in this research, showing a positive impact on resilienceResilience awarenessAwareness. A recommended starting point in the quest for resilienceResilience is to turn the workforce into an aware and knowledgeable collaborators group, and gamificationGamification would help to achieve this goal.