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This paper identifies and discusses technological advances in the field of healthcare, including artificial intelligence and the Internet of Things. It illustrates how these technologies can enhance the patient experience by improving the efficiency of data collection and analysis in medical and managerial contexts. Furthermore, the paper discusses the advantages of implementing intelligent environments and the active participation of patients through these intelligent tools. It also identifies the challenges and shortcomings that must be overcome, including inequalities of access and ethical issues relating to confidentiality. In conclusion, the paper encourages further reflection on these issues to inform future research on managerial aspects, ethics, and privacy concerns in artificial intelligence research and development.

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Smart Environment and Patient Experience: A Systematic Literature Review

  • 会议论文

  • 发表日期：

    2025年

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  • Nouhaila Ben Khizzou,
  • Mourad Aarabe,
  • Meryem Bouizgar,
  • Lhoussaine Alla,
  • Ahmed Benjelloun

摘要

This paper identifies and discusses technological advances in the field of healthcare, including artificial intelligence and the Internet of Things. It illustrates how these technologies can enhance the patient experience by improving the efficiency of data collection and analysis in medical and managerial contexts. Furthermore, the paper discusses the advantages of implementing intelligent environments and the active participation of patients through these intelligent tools. It also identifies the challenges and shortcomings that must be overcome, including inequalities of access and ethical issues relating to confidentiality. In conclusion, the paper encourages further reflection on these issues to inform future research on managerial aspects, ethics, and privacy concerns in artificial intelligence research and development.