Digital transformation is a key component of an organization’s transformation strategy. The right technologies, people, processes, and operations allow organizations to respond faster to a changing market, adapt, take advantage of opportunities, innovate, and generate value and competitive advantages. This paper discusses the Digital Transformation (DT) in Latin America, highlighting its accelerated growth due to the COVID-19 pandemic. It explores the digital divide and inequalities between sectors, with some industries advancing faster than others. The document emphasizes the need for human-centric approaches to DT and the importance of public policies to ensure equitable access and protection. It also examines different authors’ definitions and perspectives on DT, emphasizing the importance of data-driven processes and the role of digital capabilities in organizational success.

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A Latin American Perspective of Digital Transformation and Innovation in Organizations: An Introduction

  • Marisol Velázquez-Salazar,
  • Antonia Terán-Bustamante

摘要

Digital transformation is a key component of an organization’s transformation strategy. The right technologies, people, processes, and operations allow organizations to respond faster to a changing market, adapt, take advantage of opportunities, innovate, and generate value and competitive advantages. This paper discusses the Digital Transformation (DT) in Latin America, highlighting its accelerated growth due to the COVID-19 pandemic. It explores the digital divide and inequalities between sectors, with some industries advancing faster than others. The document emphasizes the need for human-centric approaches to DT and the importance of public policies to ensure equitable access and protection. It also examines different authors’ definitions and perspectives on DT, emphasizing the importance of data-driven processes and the role of digital capabilities in organizational success.