Clinical Governance in Primary Care
摘要
Clinical governance can in simple terms be described as everything and anything related to quality of outcomes in the clinical environment. More technically, clinical governance can be defined as a framework through which UK National Health Service (NHS) organisations and their staff are accountable for continuously improving the quality of patient care [1]. Whilst the pillars of clinical governance are often quoted as clinical effectiveness, risk management, patient experience and involvement, communication, resource effectiveness, strategic effectiveness and learning effectiveness, in this chapter, we will describe in our opinion key areas related to primary dental care and its delivery [1].