Building upon the previous discussion, the chapter restates the case for improving consumer protection in online travel platforms and for involving platform operators in this process. It further examines what measures could be taken to achieve this goal. The focus remains on the moderate adaptions of existing rules, although some more “exceptionalist” proposals are also considered.

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Consumer Protection in the Transforming Travel Sector: A Way Forward for European Union Law

  • Agnieszka Jabłonowska

摘要

Building upon the previous discussion, the chapter restates the case for improving consumer protection in online travel platforms and for involving platform operators in this process. It further examines what measures could be taken to achieve this goal. The focus remains on the moderate adaptions of existing rules, although some more “exceptionalist” proposals are also considered.