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This chapter considers the potential and limits of the horizontal consumer acquis in the context of online travel platforms. The focus remains on Directives 2005/29/EC on unfair commercial practices and 93/13/EEC on unfair terms and their impact on platform providers. It is submitted that both directives can be perceived as safety nets in relation to platforms’ private governance, respectively by code and by contract. However, they do not in themselves establish a high level of consumer protection in the studied context.

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Horizontal Norms on Unfair Commercial Practices and Unfair Contract Terms

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  • 发表日期：

    2025年

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  • Agnieszka Jabłonowska

摘要

This chapter considers the potential and limits of the horizontal consumer acquis in the context of online travel platforms. The focus remains on Directives 2005/29/EC on unfair commercial practices and 93/13/EEC on unfair terms and their impact on platform providers. It is submitted that both directives can be perceived as safety nets in relation to platforms’ private governance, respectively by code and by contract. However, they do not in themselves establish a high level of consumer protection in the studied context.