Similarly to its predecessor, this chapter explores the existing consumer protection legislation based on Article 114 TFEU, this time focusing on the travel sector. The analysis builds upon the previous discussion of EU competences, including the contested idea of “consumer confidence” and the consumer definition. Prior measures of consumer protection in the travel sector are analysed and their main parameters (personal scope, core aspects and underlying ethics) are identified. This exercise reveals that existing sectoral rules largely miss the reality of online travel platforms, although the issues they address are also present on those platforms. Together with the previously discussed platform legislation, they may nonetheless provide valuable insights de lege ferenda.

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Internal Market Policy and Consumer Protection in Travel Sector

  • Agnieszka Jabłonowska

摘要

Similarly to its predecessor, this chapter explores the existing consumer protection legislation based on Article 114 TFEU, this time focusing on the travel sector. The analysis builds upon the previous discussion of EU competences, including the contested idea of “consumer confidence” and the consumer definition. Prior measures of consumer protection in the travel sector are analysed and their main parameters (personal scope, core aspects and underlying ethics) are identified. This exercise reveals that existing sectoral rules largely miss the reality of online travel platforms, although the issues they address are also present on those platforms. Together with the previously discussed platform legislation, they may nonetheless provide valuable insights de lege ferenda.