This empirical study aims to examine the effect of AI-enabled technology on the supply chain improvement in the hospitality industry in UAE, mediated by smart inventory management practices. 273 respondents’ data through the online survey are analyzed by SmartPLS 4 statistical analysis technique to investigate the relationship between AI technology adoption, smart inventory management, and supply chain efficiency. The findings present a revealing of the direct impacts of the AI-based technology on the supply chain economy. Furthermore, it is ascertained that smart inventory management practices partially mediate this relationship, making practices of their significance in the improvement of the supply chain performance through AI integration. The study findings offer a theoretical advancement of the concept in the application and managerial implementation in the use of AI and smart inventory management in a hospitality supply chain.

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Exploring the Impact of AI-Based Technology on Supply Chain Efficiency, with Mediator Role of Smart Inventory Management Practices

  • Muhammad Turki Alshurideh,
  • Mounir El Khatib,
  • Barween Al Kurdi,
  • Aram Khalaf Nawaiseh,
  • Samer Hamadneh,
  • Khalid Al-Sulaiti,
  • Wasfi A. Alrawabdeh,
  • Azad Alshurideh,
  • Fanar Shwedeh,
  • Haitham M. Alzoubi

摘要

This empirical study aims to examine the effect of AI-enabled technology on the supply chain improvement in the hospitality industry in UAE, mediated by smart inventory management practices. 273 respondents’ data through the online survey are analyzed by SmartPLS 4 statistical analysis technique to investigate the relationship between AI technology adoption, smart inventory management, and supply chain efficiency. The findings present a revealing of the direct impacts of the AI-based technology on the supply chain economy. Furthermore, it is ascertained that smart inventory management practices partially mediate this relationship, making practices of their significance in the improvement of the supply chain performance through AI integration. The study findings offer a theoretical advancement of the concept in the application and managerial implementation in the use of AI and smart inventory management in a hospitality supply chain.