Organization: Winning with Signature Processes
摘要
Organization design is one of the least understood, and least leveraged practices of business management. There are multiple dimensions of organization effectiveness that require aligned, coordinated design. Business processes are the main ways in which the company creates the products and services customers pay for. People and business processes integration looks at connection between these two at the level of the individual for value creation, vitality, and innovation. Organization empowerment, commonly known as organization structure is a tool to ensure a design that responds to agility, effective decision-making, accountability, and empowerment. Business metrics must reflect the critical capabilities required for transformation success. And finally, governance as a discipline focused on decision effectiveness, risk response, and coordination, to preserve the vitality of the organization.Taken as a whole, a good organization design provides for a significant portion of employee experience and productivity. Modifying the DNA of the organization, however, does require us to unpack every aspect of the organization to redesign it consistent to transformation goals and vitality. In this section we will discuss how each of these five organization design components are designed for vitality and a liberating experience.