Remote consultation is broadly used to denote any situation in which the patient and clinician are not in the same room (telephone, video or through asynchronous text-based GP–patient communication via email or an online portal [e-consultation or telehealth]). Little is known about the trends and patterns of such consultations. This chapter aims to collate and report the global state of the art on the epidemiology of telephone and remote consultations. Prior to the COVID-19 pandemic, telephone and remote consultations were rarely implemented. During the COVID-19 pandemic, there was a dramatic increase in the use of telephone and remote consultations, which has declined and plateaued since the start of the pandemic but remains considerably higher than the pre-COVID-19 period. Little is known about the epidemiology of telephone and remote consultations in low- and middle-income countries and more frequent data collection in developed countries would facilitate a better understanding regarding the epidemiology of telephone and remote consultations in such settings.