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Based on the results of the Delphi research (Chap. 4 ), this chapter describes the process of redefining soft skills for the twenty-first century, creating rubrics, and proposing the categories and a model of these soft skills. The methods used, i.e., content analysis, and nominal group technique, as well as the six phases of the process, are presented in detail and justified.

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Soft Skills for the Twenty-First Century: Definitions, Rubrics, Categories, and Model

  • 章节

  • 出版模式：

    开放获取

  • 发表日期：

    2025年

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  • Jaroslava Kubátová,
  • Michal Müller,
  • David Kosina,
  • Ondřej Kročil,
  • Pavla Slavíčková

摘要

Based on the results of the Delphi research (Chap. 4 ), this chapter describes the process of redefining soft skills for the twenty-first century, creating rubrics, and proposing the categories and a model of these soft skills. The methods used, i.e., content analysis, and nominal group technique, as well as the six phases of the process, are presented in detail and justified.