One of the products included in USER-CHI project is the definition of the charging stations that not only EVs and LEVs require, but also fulfil the needs and expectations of the end users. A qualitative and quantitative user research following the user experience principles have been performed, achieving a deep knowledge of EV drivers’ charging preferences and patterns in order to increase their acceptance. As a result of this research, we have identified basic requirements, increasing value and desirable features that are related to the charging process of an EV, that should be included in a charging station aimed to achieve end users’ expectations. Taking these features, we have defined four different concepts of stations of the future, namely: Intermodal Station, Highway Station, LEV Charger and Urban Station. Concepts are presented in a handbook, following a composition that includes: a colored realistic sketch of the concept, a presentation of its main features organized in three topics (Technologies-Services-Location), and business models related to the concept. These business models were generated with the five demo-cities that are part of the USER-CHI consortium. The business model related to each concept, is a combination of the seven business models defined with the cities -Logistics Hubs, Citizen e-mobility Station, City Centre (Park&Charge), e-Trucks, e-Taxi Stops, Special Events, Mobile Charging Stations. The most relevant features of the resultant business model related to each conceptual station are presented in a new reduced format, including four topics: The Value, The Business, The Market and The Flow.