Climate change is a pressing global concern, largely driven by greenhouse gas emissions, particularly CO2. The transportation sector contributes 22% of global CO2 emissions. As of 2022, EV penetration in India was only 2–3%, indicating challenges in EV adaptability even after policy action. The research aimed to identify and address variables affecting EV adaptability. These factors were categorized into Technological characteristics, Socio-economic characteristics, Travel Patterns, and User Challenges. Surveys of EV users and operators were carried out in Visakhapatnam, a pilot city for EV initiatives in Andhra Pradesh. Key findings revealed three main issues hindering EV adaptability: lack of workplace charging facilities, uneven spatial distribution of public charging stations, and the absence of a common platform to access charging infrastructure. Proposed strategies to bridge these gaps include creating city-level charging infrastructure plans, mandating workplace charging through building bye laws, and establishing an integrated platform for charging access. This research offers valuable insights to enhance the electric mobility framework, highlighting specific roles to stakeholders in addressing the identified issues. It serves as a steppingstone in achieving cleaner, more sustainable transportation and reducing CO2 emissions from passenger vehicles, which contribute significantly to global climate change.