Autonomous Public Transport (APT) is a developing innovation with the potential to transform our current transport systems. APT can potentially provide an affordable, safe, and convenient travel solution for daily travel. Recent studies in the field of APT have identified that among several concerns, safety, and trust played an important role in positively impacting user acceptance of APT. A potential solution to address some of these concerns is integrating “Social Robots” into APT. By creating agents that are designed to be distinct entities from the autonomous vehicle, designed to interact with humans socially and intuitively, these robots can potentially improve passenger experiences and the perceived level of safety for the passenger. This could help to build trust in the technology. Using existing literature, this paper explores the benefits and drawbacks of integrating social robots into APT, including improving passenger satisfaction, safety, and efficiency, as well as privacy and security issues.