A Bibliometric Overview of Digitalization in Governments: Exploring Main Challenges and Future Directions
摘要
In the evolution of this new paradigm where companies are interconnected, governments have been compelled to advance their digitalization strategies. This digital transformation of the state highlights the significant opportunities and challenges presented by new legal, economic, and environmental developments linked to the digital transformation of governmental activities and services. In this sense, this study has developed three primary bibliometric methods to analyze a sample of 371 publications related to the digitalization of governments extracted from Web of Sciences (WoS). The study provides comprehensive insights into the evolving landscape of government digitalization. As main conclusions, this study offers a total of 9 research topics, 36 research challenges, and 45 future research questions (RQs) regarding the digitalization of governments and offers insights related to these areas: digitalization, innovation, digital economy, law systems, adoption of information management systems, privacy and risk, sustainability, artificial intelligence, and green resources.