Evaluating production-level retrieval systems at scale is a crucial yet challenging task due to the limited availability of a large pool of well-trained human annotators. Large Language Models (LLMs) have the potential to address this scaling issue and offer a viable alternative to humans for the bulk of annotation tasks. In this paper, we propose a framework for assessing the product search engines in a large-scale e-commerce setting, leveraging multimodal LLMs for (i) generating tailored annotation guidelines for individual queries, and (ii) conducting the subsequent annotation task. Our method, validated on a large e-commerce platform, achieves comparable quality to human annotations, significantly reduces time and cost, enables rapid problem discovery, and provides an effective solution for scalable, production-level quality control.

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Retrieve, Annotate, Evaluate, Repeat: Leveraging Multimodal LLMs for Large-Scale Product Retrieval Evaluation

  • Kasra Hosseini,
  • Thomas Kober,
  • Josip Krapac,
  • Roland Vollgraf,
  • Weiwei Cheng,
  • Ana Peleteiro Ramallo

摘要

Evaluating production-level retrieval systems at scale is a crucial yet challenging task due to the limited availability of a large pool of well-trained human annotators. Large Language Models (LLMs) have the potential to address this scaling issue and offer a viable alternative to humans for the bulk of annotation tasks. In this paper, we propose a framework for assessing the product search engines in a large-scale e-commerce setting, leveraging multimodal LLMs for (i) generating tailored annotation guidelines for individual queries, and (ii) conducting the subsequent annotation task. Our method, validated on a large e-commerce platform, achieves comparable quality to human annotations, significantly reduces time and cost, enables rapid problem discovery, and provides an effective solution for scalable, production-level quality control.