Content Marketing: A Key Tool for Tour Operators and Agents
摘要
In the fast-paced realm of digital marketing, consumers proactively seek and consume ‘content’ throughout their travel journey, whether it is to gather information, engage with brands, and make decisions. The online tourism industry is experiencing unprecedented growth, set to nearly double by 2028 compared to 2024 (Statista, Online travel market size worldwide from 2017 to 2023, with a forecast until 2029 (in billion U.S. dollars) [Graph], 2024). This growth underscores the important role of content marketing for tour operators and agents. This chapter defines content marketing within the context of the creator economy, explores various content formats, and provides a roadmap on how tour operators and agents can effectively leverage them. Additionally, it outlines strategic approaches for mapping content to stages of consumer awareness.