Teams and Company
摘要
In this chapter, the intensity, focus, and push toward change that can be achieved via effective group coaching is considered. In contemporary network-oriented organizations, teamwork—as the “secret sauce” that enables common people to achieve uncommon results—is increasing and its effectiveness can determine an organization’s success or failure. One challenge for change agents therefore is to help team members acquire a sense of ownership and develop skills for better team interaction and collaboration—i.e., develop their emotional intelligence, a fundamental of which is trust. However, this is not easy. Although the benefits of teamwork are numerous, many teams are dysfunctional despite all of the resources available to them, and this, it is proposed, is where leadership group coaching can help. By encouraging trust and safety and creating “aha” experiences or tipping points for change, group coaches can encourage a corporate culture with constructive conflict resolution, greater commitment, and more accountability and provide many catalysts of change within the group setting, including cathartic experiences, mirroring, mutual identification, application of the clinical paradigm, vicarious learning, community formation, collective learning, and altruistic sharing. The chapter concludes with a summary of these catalysts and the benefits and advantages of a group coaching intervention.