In the rapidly evolving digital workplace, the significance of effective organizational listening has become increasingly paramount, presenting as a vital tool for navigating organizational crises and controversies. This chapter examines the multifaceted nature of organizational listening, emphasizing its necessity in understanding and addressing the perspectives, needs, and concerns of employees. The chapter positions an overarching framework for organizational listening that can be utilized to enhance well-being and operational effectiveness in digitally transformed workspaces, and offers guidance for organizations in fostering adaptive and responsible listening practices.