The paper establishes the theoretical prerequisites for studying the methods of organising traffic on urban and suburban routes. Different approaches to planning the route network are considered, including optimisation of traffic schedules, balancing the load on different types of transport and ensuring the convenience of transfers. Particular attention is paid to the analysis of passenger traffic on the studied routes. Based on a detailed analysis of urban passenger transport systems, key performance criteria such as efficiency, environmental friendliness, travel time and comfort were identified. The conducted research allowed to evaluate the motivational factors influencing the choice of transport connection by passengers, which made it possible to build a model of passenger flow distribution on routes with a combined mode of movement. The results of the study can be used not only to optimise existing routes, but also to create new transport models for cities, taking into account future trends in infrastructure development and increased demand for public transport. The study also takes into account the impact of modern technologies on passenger transport management and the improvement of the quality of transport services. The recommendations provided can also be used to develop strategies for the development of large cities, namely the introduction of modern information technologies for traffic management, the development of electric transport and the introduction of smart transport systems that automate data collection and traffic control.