Exploring the Use of Artificial Intelligence in Quality Control Processes: A Case Study Analysis of Two Giant Saudi Companies
摘要
This research aims to investigate the potential of artificial intelligence (AI) and machine learning (ML) in the decision-making and in the quality management system (QMS) of Saudi manufacturing companies. A qualitative approach has been used to analyze the impact of AI/ML-based quality management techniques on the reduction of defects and efficiency while comparing it with traditional QMS. The conducted study investigates two iconic companies in the Saudi market and the world, Aramco and SABIC.