This article examines the strategic importance of digital marketing for public organizations, with a specific focus on the role of inbound marketing in driving innovation and operational efficiency. Public institutions, such as Hassan II University of Casablanca, increasingly rely on digital tools to enhance visibility and strengthen their brand image in a competitive environment. Inbound marketing is presented as a comprehensive strategy integrating multiple channels and methods, emphasizing the creation of valuable, relevant, and engaging content to attract and retain stakeholders. The research explores how the University’s existing digital communication platforms and recent trends in content marketing, SEO, and social media can be leveraged to optimize its outreach. Through an extensive inventory and analysis of ecosystem, the study identifies current strengths, gaps, and challenges. These findings inform the development of a tailored inbound marketing strategy aligned with innovative practices that support the University’s growth and bridge the digital divide—a key aspect of the Sustainable Development Goals. Ultimately, this article serves as a practical tool for managerial decision-making, offering actionable insights for researchers and professionals seeking to implement adapted and sustainable digital marketing strategies. The findings highlight how innovative and customized digital approaches can empower public organizations to remain relevant and competitive in an evolving digital landscape.

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Digital Marketing: Inbound Marketing as a Strategy for a Public Organisation. Case Study of Hassan II University of Casablanca

  • Ouchani Abdessamad,
  • Zinaoui Taoufik

摘要

This article examines the strategic importance of digital marketing for public organizations, with a specific focus on the role of inbound marketing in driving innovation and operational efficiency. Public institutions, such as Hassan II University of Casablanca, increasingly rely on digital tools to enhance visibility and strengthen their brand image in a competitive environment. Inbound marketing is presented as a comprehensive strategy integrating multiple channels and methods, emphasizing the creation of valuable, relevant, and engaging content to attract and retain stakeholders. The research explores how the University’s existing digital communication platforms and recent trends in content marketing, SEO, and social media can be leveraged to optimize its outreach. Through an extensive inventory and analysis of ecosystem, the study identifies current strengths, gaps, and challenges. These findings inform the development of a tailored inbound marketing strategy aligned with innovative practices that support the University’s growth and bridge the digital divide—a key aspect of the Sustainable Development Goals. Ultimately, this article serves as a practical tool for managerial decision-making, offering actionable insights for researchers and professionals seeking to implement adapted and sustainable digital marketing strategies. The findings highlight how innovative and customized digital approaches can empower public organizations to remain relevant and competitive in an evolving digital landscape.