Designing technologies for the people with mental health challenges in the Global South has largely remained a neglected area in HCI and related fields. However, the overwhelming adoption of mobile phones in Bangladesh has created an unprecedented opportunity to overcome the various social-cultural-financial constraints that deprive Children with Autism Spectrum Disorder (CWA) of regular monitoring, care, and support. To leverage this opportunity, we designed, developed, and evaluated mCARE, a mobile application that integrates Experience Sampling Method (ESM) with the local healthcare practice by putting the caregivers in the loop. This paper reports: (a) mCARE helped the mental health professionals, but was dependent on the collaboration between them and the caregivers; (b) mCARE provided a novel platform to assess the impact of COVID-19 on CWA, and; (c) the impact of mCARE was shaped by the familial values. We also discuss the broader implications of these findings for the HCI scholarship.

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mCARE: Integrating Mobile Phones, Caregivers, and Health Practitioners to Provide Regular Monitoring and Care for the Children with ASD in Bangladesh

  • Md M. Haque,
  • Md Ishrak Islam,
  • Masud Rabbani,
  • Dipranjan Das,
  • Amy Schwichtenberg,
  • Naveen Bansal,
  • Tanjir Rashid Soron,
  • Shaheen Akhter,
  • Shahana Parveen,
  • Azima Begum,
  • Mohammad Shaha A. Patwary,
  • Austin Schmidt,
  • Syed Ishtiaque Ahmed,
  • Sheikh Iqbal Ahamed

摘要

Designing technologies for the people with mental health challenges in the Global South has largely remained a neglected area in HCI and related fields. However, the overwhelming adoption of mobile phones in Bangladesh has created an unprecedented opportunity to overcome the various social-cultural-financial constraints that deprive Children with Autism Spectrum Disorder (CWA) of regular monitoring, care, and support. To leverage this opportunity, we designed, developed, and evaluated mCARE, a mobile application that integrates Experience Sampling Method (ESM) with the local healthcare practice by putting the caregivers in the loop. This paper reports: (a) mCARE helped the mental health professionals, but was dependent on the collaboration between them and the caregivers; (b) mCARE provided a novel platform to assess the impact of COVID-19 on CWA, and; (c) the impact of mCARE was shaped by the familial values. We also discuss the broader implications of these findings for the HCI scholarship.