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This chapter explores the evolution of human resource managementHuman resource management (HRM), highlighting the shift from an administrative function to a strategic role driven by technology, culminating in algorithmic managementAlgorithmic management. Algorithmic managementAlgorithmic management, which uses algorithms and artificial intelligence (AIArtificial intelligence (AI)) for workforce-related decisions, offers advantages such as increased efficiency and data-drivenData-driven decisions, but also presents significant challengesChallenges, including lack of transparencyTransparency and dehumanization. The chapter addresses the ethical and legalLegal issuesEthical-legal issues associated with this practicePractices, including algorithmic biasesBiases, privacyPrivacy concerns, job securityJob security, and the impactImpact on workplace relationshipsWorkplace relationships. Ultimately, algorithmic managementAlgorithmic management has the potential to positively transform labor relationsLabor relations, provided it is implemented responsibly, with attention to equityEquity, transparencyTransparency, and respect for workers’ rights.

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Artificial Intelligence (AI), Labor Relations and Human Resource Management

  • 章节

  • 发表日期：

    2025年

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  • Filomena Almeida,
  • Ana Junça-Silva,
  • Sara L. Lopes,
  • Ricardo Lourenço-Silva

摘要

This chapter explores the evolution of human resource managementHuman resource management (HRM), highlighting the shift from an administrative function to a strategic role driven by technology, culminating in algorithmic managementAlgorithmic management. Algorithmic managementAlgorithmic management, which uses algorithms and artificial intelligence (AIArtificial intelligence (AI)) for workforce-related decisions, offers advantages such as increased efficiency and data-drivenData-driven decisions, but also presents significant challengesChallenges, including lack of transparencyTransparency and dehumanization. The chapter addresses the ethical and legalLegal issuesEthical-legal issues associated with this practicePractices, including algorithmic biasesBiases, privacyPrivacy concerns, job securityJob security, and the impactImpact on workplace relationshipsWorkplace relationships. Ultimately, algorithmic managementAlgorithmic management has the potential to positively transform labor relationsLabor relations, provided it is implemented responsibly, with attention to equityEquity, transparencyTransparency, and respect for workers’ rights.