Skills and experiences of individuals are different in the use of intelligent systems. Designing and implementing a user interface that meets user habits can be a major asset to the acceptance of these systems. Usability aspects must therefore be placed at the heart of interactive technological solutions. This assumes active involvement of potential end users in collaborative design processes. The ISO 9241 - Human-centered design for interactive systems standards - offers a framework in parts 110, 112, and 210. Design Thinking, which is a non-linear methodology, supports an approach for the practical implementation of this ISO 9241 tool. The results obtained and the evaluation that followed encourage this process using these tools and methods to place potential end users at the heart of the interactive platform development process.

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Mix ISO 9241 and Design Thinking for a Collaborative Interface Design Process

  • Wendgounda Francis Ouedraogo

摘要

Skills and experiences of individuals are different in the use of intelligent systems. Designing and implementing a user interface that meets user habits can be a major asset to the acceptance of these systems. Usability aspects must therefore be placed at the heart of interactive technological solutions. This assumes active involvement of potential end users in collaborative design processes. The ISO 9241 - Human-centered design for interactive systems standards - offers a framework in parts 110, 112, and 210. Design Thinking, which is a non-linear methodology, supports an approach for the practical implementation of this ISO 9241 tool. The results obtained and the evaluation that followed encourage this process using these tools and methods to place potential end users at the heart of the interactive platform development process.