In-ICU conflicts are common and tend to be less apparent to physicians than to nurses, who spend more time with patients and family members. Timely and clear communication, involving multiple voices, is necessary to prevent or mitigate conflict regarding patients with poor prognoses. Conflict recognition, management, and de-escalation strategies as well as the utilization of ethics and palliative care consults can facilitate conflict resolution without increasing patient mortality or adding to team burden.

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Intensive Care Unit Conflicts and the Family

  • Sheera F. Lerman,
  • O. Joseph Bienvenu

摘要

In-ICU conflicts are common and tend to be less apparent to physicians than to nurses, who spend more time with patients and family members. Timely and clear communication, involving multiple voices, is necessary to prevent or mitigate conflict regarding patients with poor prognoses. Conflict recognition, management, and de-escalation strategies as well as the utilization of ethics and palliative care consults can facilitate conflict resolution without increasing patient mortality or adding to team burden.