Examining the Influence of Online Internship Portal’s Ease of Use, Accessibility, and Visual Appearance on Students’ Training Interactions and Outcomes: A Case Study on Hospitality Interns
摘要
Innovations in educational technology coupled with the integration of pre- and post-COVID-19 practices prompted the prevalence of online internships. Yet, facilitating online internships is still in its infancy and warrants further understanding of how the online portals’ design can bridge issues on training interactions and outcomes. A regression analysis is conducted to examine the effect of an online internship portal’s features to predict training interactions and outcomes. Findings reveal that all three factors affect the interns’ training outcomes and interactions. As such, practitioners and internship advisers are advised to enhance and supplement interactions outside of the internship portals.