Research and Conclusions on the Resilience of the Supply Chain and Logistics Services of Big Companies in Greece
摘要
The logistics and supply chain ecosystem undergoes continual transformation due to global economic shifts, growing demands for sustainability, the COVID-19 pandemic, and various unforeseen disruptions that can lead to detrimental operational and financial consequences and, in some cases, even loss of life. This study indicates that Greek entrepreneurs understand supply chain resilience in a slightly outdated way compared to other modern practices. Considering the information mentioned above, research on the concept of supply chain resilience and logistics services resilience was conducted. Additionally, an analysis of the existing knowledge on this topic in companies operating in the Greek network, with a particular focus on the factors that impact supply chain resilience. For this paper, an extensive review of relevant international literature was conducted, followed by a research study in domestic areas using questionnaires. Furthermore, experts were interviewed, and their responses were analyzed to analyze the results further. The methodology employed utilizes quantitative and qualitative methods, specifically focusing on the convergent parallel design. Purposive Sampling was used to select participants who could provide the most relevant and rich information for research purposes. The analysis results indicate that companies in the domestic market employ effective, reasonable strategies to ensure the resilience of their supply chain. These practices have seen notable improvement since the onset of the COVID-19 pandemic. Nevertheless, their supply chain resilience shielding, management, and measurement practices have significant space for improvement.