Health Professionals’ Perceptions of Workplace Violence
摘要
Violence in the workplace is a serious public health problem on a global scale. Health professionals are a professional group that is exposed to a high risk of violence in the workplace, since this violence has a direct impact on their health professional, negatively affecting all workers, such as cleaning staff, doctors, nurses, among others. Objective: Investigate the perception of violence in the workplace among health professionals from the Tâmega II Vale do Sousa Sul Health Center Group. Methodology: A 20-question questionnaire was used to collect the data, based on the Leymann Inventory of Psychological Terror (LIPT) and the Client Violence Questionnaire (CVQ), which have been validated for the Portuguese population. Results and Discussion: The results show that none of the workers were exposed to episodes of physical violence, such as pulling, pushing, kicking and punching. Only 5 per cent of the health professionals reported having suffered physical threats in their workplace. With regard to verbal violence, 14% of professionals said that they were sometimes shouted at and 5% said that they were sometimes insulted. Conclusions: The majority of health professionals do not report situations of physical or sexual violence. There are sometimes complaints of psychological violence, such as shouting and insults.