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The article deals with the issues of transport provision of Almaty city by such type of public transport as metro. For this purpose, from the authors’ point of view, important indicators characterizing the accessibility of transport services by metro for the city residents were determined, such as: population coverage within the radius of transitional accessibility; daily passenger flow of metro by direction; average time loss while waiting for a train on the platform; average train speed; average travel time of a passenger to the intended station. In addition, in order to calculate some of the indicators, field studies were conducted directly at the metro stations. The results of the study may be of interest to all persons interested in the development of urban passenger transport.

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Assessment of the Quality of Transport Services Using the Example of the Almaty Metro

  • 会议论文

  • 发表日期：

    2025年

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  • Bakytzhan Daulet,
  • Tymbayeva Zhazira

摘要

The article deals with the issues of transport provision of Almaty city by such type of public transport as metro. For this purpose, from the authors’ point of view, important indicators characterizing the accessibility of transport services by metro for the city residents were determined, such as: population coverage within the radius of transitional accessibility; daily passenger flow of metro by direction; average time loss while waiting for a train on the platform; average train speed; average travel time of a passenger to the intended station. In addition, in order to calculate some of the indicators, field studies were conducted directly at the metro stations. The results of the study may be of interest to all persons interested in the development of urban passenger transport.