Using Eye-Tracking to Detect Search and Inference During Process Model Comprehension
摘要
Understanding process models involves different cognitive processes. These processes typically manifest in users’ visual behavior and thus can be captured using eye-tracking. In this paper, we focus on the detection of two very essential behaviors: information search and inference. Using a set of eye-tracking features allowing to discern these two behaviors, we train several machine learning (ML) models to predict whether the user is involved in a search phase or an inference one. Following a cross-validation approach inspired by the leave-one-out method, our ML models attain 85% precision, 82% recall, and an F1 score of 80%. The outcome of this work enables the creation of novel adaptive systems, detecting whether the user is involved in a search or inference phase and accordingly providing adequate support. Moreover, it opens up new opportunities to better understand how different process model, tool, user and task-related factors affect users’ search and inference behaviors.